Please refer to confirmation letter or contract. If you have paid a deposit, the full or partial payment may not be refundable. Please contact the hotel for confirmation.
If you or any member of your party has a medical problem or disability which may affect your stay, please either call our Reservations Department on 0207 551 6000 or email firstname.lastname@example.org to advise us so that we can make provision for the particular needs of the person(s) concerned, or advise you if we are unable to make such provision. If details are not provided to us at the time of booking, the hotel reserves the right to cancel the booking should it be unable to make appropriate provision for a specific need or needs.
Your personal data shall be handled by us, both manually and through data processing systems, with the purpose of a) meeting your requests (no consent required) and pursuing activities in the fields of b) marketing, promotional activities and forwarding of information material relating to services and products offered by our organisation (consent required). Data transmission is not compulsory, but needed in order to meet your requests. Your data may be transmitted to other controlled or related companies. The data shall not be publicly disclosed. Lastly, we wish to remind you that, in order to exercise the rights provided for by article 7 of the Code concerning the protection of personal data (access, amendment, deletion, objection to the handling of your data, etc.), you may contact the Person in Charge of Handling the Data, by writing to: Royal Lancaster London, Lancaster Terrace, London, England, England – W2 2TY, +442075516000