Our vision statement, ‘We Always Care’, is a core ethos that not only delivers enriched experiences for our guests and our invaluable team, but also drives our commitment to personal, social and environmental integrity. Our vibrant urban island of London life pervades a truly human soul, we genuinely care about our proud place in an ever evolving world, our local community and the community that we have become.
We’re committed to minimising the impact that we have on the environment and we care to have a positive affect in our neighbourhood at the centre of this vibrant city. From the bee hives on our roof to the energy efficient kitchens in our basement, we are mindful of all that we can do to reduce energy consumption, conserve natural resources, increase recycling and reduce waste.
We sincerely care about our invaluable team and believe that happiness at the heart of our hotel puts happiness in the hearts of our guests. We are strongly committed to equal opportunities and diversity and work hard together to ensure that we provide a safe, rewarding working culture and environment.
We are committed to helping the local community and in particular charities within Westminster. We encourage and motivate our employees to get involved in charitable activities from fund raising events and challenges and through volunteering in our local community. We currently support five charities within Westminster through various fund raising activities and events: West London Mission; COSMIC (Children of St Mary’s Intensive Care); Woman’s Trust; Orion Orchestra and Sleepsmart and our guests donate £1 per stay.
2021 Springboard Virtual Awards for Excellence Best Employer
2019 The Cateys Manager of the Year – Sally Beck
2019 The Cateys Accessibility Award
2018 Springboard Awards for Excellence Best Employer
2018 London Venue Awards Best New or Refurbished Venue (Silver)
Green Tourism for Business Scheme (GTBS) accredited Gold Star
2018 Sunday Times 100 Best Companies to Work For
2018 GIFFTS Award for Excellence in Community Service