Royal Lancaster London is proud to offer guests the option to book an accessible room with a mobile hoist available during their stay at no additional cost.
For many disabled people who require a hoist for transfers between their wheelchair, bed, toilet, and shower, finding suitable overnight accommodation can be one of the biggest barriers to travelling. By providing a hoist directly through the hotel and integrating it into the booking process, guests can enjoy a stay in central London without the stress, cost, and logistical challenge of sourcing specialist equipment themselves.
How it works
When booking your accessible room, simply select the hoist option during the booking process. Our team will then ensure that the hoist is prepared and ready for your arrival. There is no additional charge for the hoist.
Once your booking is received, our Guest Relations team will coordinate everything with you to help ensure a smooth and comfortable stay. If any additional information is required prior to arrival, a member of the team will contact you directly to discuss your requirements and answer any questions you may have.
Please note:
– The hoist provided is the Molift Smart 150 Gen mobile hoist. The hotel does not provide hoist slings. Guests must supply their own sling, ensuring that it is appropriate for their needs, compatible with the hoist, in good working condition, free from defects, and safe for use.
– Guests and/or their carers are solely responsible for the operation of the hoist. Hotel staff are not trained in the safe use of hoisting equipment and must not be relied upon to operate, assist with, or supervise its use.
– The maximum safe working load of the hoist is 150 kg. Under no circumstances should this weight limit be exceeded.
Why stay at Royal Lancaster London?
– Located beside Hyde Park and close to Paddington Station, Royal Lancaster London offers a welcoming and accessible base from which to explore the capital. Guests can enjoy:
– Accessible guest rooms with step-free access
– Wet-room style bathrooms and accessible facilities
– Accessible restaurants, bars, and public spaces
– Convenient access to London attractions and transport links
– Pet-friendly accommodation
– Dedicated guest support before and during your stay
– Adjoining rooms for carers or family members (subject to availability)
Whether you are visiting London for business, leisure, an event, a family visit, or a hospital appointment, our team is committed to helping make your stay as comfortable and stress-free as possible.
Accessibility Information
Detailed accessibility information, including room layouts, facilities, and measurements, is available through our AccessAble guide.
Book Your Stay
To check availability and current room rates, please use the booking link below.